C A R E E R S
SALES TEAM MEMBER
We are looking for a new team member! Someone who love to communicate with people and shares a passion for riding bikes. Someone who likes helping people and can join our mission to deliver the best customer service available.
WHAT WE ARE LOOKING FOR:
Passion for developing relationships with customers & staff
Ability to multitask & communicate effectively
Ability to learn quickly in an ever changing environment
Professional communication with managers and team members
Willingness to ask questions, keep learning, and remaining up to date with the latest products we sell
A passion for all things in the mountain bike industry
Friendly personality compatible with a fast-paced but fun shop dynamic.
JOB DUTIES:
Passion for developing relationships with customers & staff
Ability to multitask & communicate effectively
Ability to learn quickly in an ever changing environment
Professional communication with managers and team members
Willingness to ask questions, keep learning, and remaining up to date with the latest products we sell
A passion for all things in the mountain bike industry
Friendly personality compatible with a fast-paced but fun shop dynamic
ADDITIONAL REQUIREMENTS:
Ideal but not critical, proficiency with Lightspeed
- Additional duties & overtime as assigned
Schedule: Full Time
Customer Service Experience would be preferred
Expected start date: March 1 (2023 Season)
Job Types: Full-time, Seasonal
Competitive Wages depending on experience
Please send your resume or any questions to: info@skyride
SERVICE TECH
Our ideal Bike Mechanic would be a great problem solver, with a technical mindset. You would bring a collaborative approach to repairing bikes, working closely with other mechanics, bike builders, sales staff & other members of the team to provide the best possible customer experience. We strive to work together to solve problems, and the learning opportunities are endless. Plus you will get to work on some really cool bikes!
WHAT WE ARE LOOKING FOR:
- Strong bicycle mechanic background – ideally at least 1 year in a bicycle service shop, or a demonstrable history of working on your own bike
- Passion for developing relationships with customers & suppliers
- Ability to multitask & communicate effectively
- Ability to learn quickly in an ever changing environment
- Professional communication with managers and team members
- Willingness to ask questions, keep learning, and remaining up to date with the latest technologies
- A passion for all things in the mountain bike industry
- Friendly personality compatible with a fast-paced but fun shop dynamic
JOB DUTIES:
- Booking bikes in for service work
- Communicating with customers about their repairs (via phone & email)
- Building & checking new bikes for display and sale
- Working on new bikes, customer bikes and custom builds
- Communicating with suppliers & vendors to source parts, ETA’s, compatibility & support
- Actively maintaining workshop appearance, keeping merchandise in the service department stocked, tidy and organized
- Taking pride in your workbench and ensuring it’s kept clean and organized
- Ensuring all repairs are done to the highest level, from a simple flat fix all the way to a complex MTB suspension repair
- Other duties as requested
ADDITIONAL REQUIREMENTS:
- Ideal but not critical, proficiency with Lightspeed
- Additional duties & overtime as assigned
Job Type: Full-time
Schedule:
- 8 hour shift per day, 40 hours per week
- Weekends
Experience:
- Customer Service: 1 year (preferred)
- Bike Mechanic: 1 year (preferred)
Expected start date: TBD (2023 Season)
Job Types: Full-time, Seasonal
Competitive Wages depending on experience
Please send your resume or any questions to: info@skyride.ca