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C A R E E R S

BIKE MECHANIC

Our ideal Bike Mechanic would be a great problem solver, with a technical mindset. You would bring a collaborative approach to repairing bikes, working closely with other mechanics, bike builders, sales staff & other members of the team to provide the best possible customer experience. We strive to work together to solve problems, and the learning opportunities are endless. Plus you will get to work on some really cool bikes!

WHAT WE ARE LOOKING FOR:

  • Strong bicycle mechanic background – ideally at least 1 year in a bicycle service shop, or a demonstrable history of working on your own bike
    • Passion for developing relationships with customers & suppliers
    • Ability to multitask & communicate effectively
    • Ability to learn quickly in an ever changing environment
    • Professional communication with managers and team members
    • Willingness to ask questions, keep learning, and remaining up to date with the latest technologies
    • A passion for all things in the mountain bike industry
    • Friendly personality compatible with a fast-paced but fun shop dynamic

JOB DUTIES:

  • Booking bikes in for service work 
    • Communicating with customers about their repairs (via phone & email)
    • Building & checking new bikes for display and sale
    • Working on new bikes, customer bikes and custom builds
    • Communicating with suppliers & vendors to source parts, ETA’s, compatibility & support
    • Actively maintaining workshop appearance, keeping merchandise in the service department stocked, tidy and organized 
    • Taking pride in your workbench and ensuring it’s kept clean and organized
    • Ensuring all repairs are done to the highest level, from a simple flat fix all the way to a complex MTB suspension repair
    • Other duties as requested

ADDITIONAL REQUIREMENTS:

  • Ideal but not critical, proficiency with Lightspeed
    • Additional duties & overtime as assigned

Job Type: Full-time

Schedule:

  • 8 hour shift per day, 40 hours per week
    • Weekends

Experience:

  • Customer Service: 1 year (preferred)
    • Bike Mechanic: 1 year (preferred)

Expected start date: January/February

Job Types: Full-time, Permanent

Competitive Wages depending on experience

Please send your resume or any questions to: info@skyride.ca